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Home » Conditions of Use

Conditions of Use

Payment of Merchandise

All internet orders must be paid in full at the time of purchase.
Online payments maybe made using Visa, MasterCard, American Express or Discover.

Total Price includes all applicable taxes and fees required to complete this contract.

Returns of Material Only Purchases

If a product does not meet your needs, please contact us to authorize the return of the merchandise. You may contact us by filling out the online contact form or calling toll-free 1-800-374-1981. Please have your order number ready when requesting a return. We respond to all online return requests within 1 business day. Our return policies are as follows:


§        Unless noted on receipt of delivery materials are deemed to be without defect and/or shortages.  Materials should be inspected by the buyer at delivery.

§        Due to shade variance, product availability and waste factor overages are computed as a requirement for each job.

§        Items must be returned within 30 days of invoice date.

§        Only full unopened cartons in their original condition will be accepted.

§        Cut rolls of carpet are non-returnable.

§        Area rugs must be returned in original condition with no sign of use or wear.

§        No returns on moldings, trim pieces, decorative pieces or custom made goods.

§        We can not accept returns of less than 5 cartons.

§        Special order merchandise is subject to a 25% restocking fee plus return shipping fee.

§        All clearance, discontinued and close-out items are non-returnable.

§        Claims of defective material and or workmanship must be reported within 3 days of delivery or installation.

§        Cancelled special order products are subject to the above terms.

§        All returns are subject to seller’s inspection.

§        Dave Griggs’ Flooring America reserves the right to determine if merchandise returned by seller is refundable. 

§        Merchandise purchased by check will be refunded by mail at a minimum of 5 days from date of original buyers check

§        Merchandise purchased by cash over $25.00 will be refunded by mail.

§        Credit card, debit card and Citifinancial purchases will be refunded by the same tender received.

§        Return policy is subject to change.



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Mid-Missouri Carpet and Tile Supply - 801 Business Loop 70 East Columbia, MO 65201 - 800-374-1981