§ Unless noted on receipt of delivery materials are deemed to be without defect and/or shortages. Materials should be inspected by the buyer at delivery.
§ Due to shade variance, product availability and waste factor overages are computed as a requirement for each job.
§ Items must be returned within 30 days of invoice date.
§ Only full unopened cartons in their original condition will be accepted.
§ Cut rolls of carpet are non-returnable.
§ Area rugs must be returned in original condition with no sign of use or wear.
§ No returns on moldings, trim pieces, decorative pieces or custom made goods.
§ We can not accept returns of less than 5 cartons.
§ Special order merchandise is subject to a 25% restocking fee plus return shipping fee.
§ All clearance, discontinued and close-out items are non-returnable.
§ Claims of defective material and or workmanship must be reported within 3 days of delivery or installation.
§ Cancelled special order products are subject to the above terms.
§ All returns are subject to seller’s inspection.
§ Dave Griggs’ Flooring America reserves the right to determine if merchandise returned by seller is refundable.
§ Merchandise purchased by check will be refunded by mail at a minimum of 5 days from date of original buyers check
§ Merchandise purchased by cash over $25.00 will be refunded by mail.
§ Credit card, debit card and Citifinancial purchases will be refunded by the same tender received.
§ Return policy is subject to change.